Privacy Policy

1. Introduction

RISE RFID s.r.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website riserfid.eu.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form
• Request a consultation or audit
• Subscribe to our communications
• Correspond with us via email

This may include:

• Name and job title
• Company name
• Email address
• Phone number
• Industry and environment details
• Project requirements and messages

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address (anonymized)
• Browser type and version
• Device type
• Pages visited and time spent
• Referral source
• UTM parameters for marketing attribution

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and requests
• Provide quotes and proposals
• Deliver requested services
• Send relevant communications (with consent)
• Improve our website and services
• Analyze website usage patterns
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Consent: When you submit forms or subscribe to communications
• Legitimate Interest: For business operations and service improvement
• Contractual Necessity: To fulfill service agreements
• Legal Obligation: To comply with applicable laws

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Email services, hosting providers, analytics tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead form submissions are typically retained for 3 years after last contact.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@riserfid.eu.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact:

RISE RFID s.r.o.
Email: privacy@riserfid.eu
Slovakia, European Union